Travel
Bravent Briguest
Briguest is Bravent’s suite of solutions tailored for the travel industry. This innovative suite is revolutionizing the travel sector through advanced technologies such as XR, Generative AI, and Fabric. These technologies automate processes, enhance productivity, and deliver real-time insights for the industry.
Briguest provides immersive and highly personalized user experiences, transforming the interaction between travelers and service providers.
Are you familiar with our solutions?
We offer innovative tools that transform tourism
We offer innovative tools that transform tourism
Smart Data Suite: The Power of Data
The Smart Data Suite is a comprehensive solution developed within the Microsoft ecosystem, designed for real-time business data analysis and efficient management of key business areas. This minimizes human error and integration challenges.
Powered by Microsoft Power BI, this innovative platform allows for the generation of customized reports and seamless integration of information across its various modules: Revenue, Human Resources, Finance, Food & Beverage (F&B), and Operations.
The Smart Data Suite converts data into strategic decisions, providing a unified and actionable view of business performance.
Esta solución, desarrollada con tecnologías Cloud e inteligencia artificial, ayudará a incrementar la rentabilidad de los hoteles y ofrecer el mejor servicio. Además, aumentará su RevPAR, ingresos y espacios temporales.
SDS – Revenue
SDS – RRHH
SDS- Finance
SDS – F&B
SDS – OPS
Virtual Concierge: Personalized 24-Hour Service
This solution, built using Cloud and Artificial Intelligence technologies, aims to increase hotel profitability and enhance service quality. It will also help boost RevPAR, revenue, and optimize temporary space usage.
The Virtual Concierge is a virtual assistant designed to provide guests with unique, personalized, and memorable experiences, addressing all their needs before, during, and after their hotel stay.
With its integrated chatbot feature, guests can quickly discover the various opportunities available during their stay and receive immediate answers to their inquiries. This not only enhances the customer experience but also allows hotels to implement targeted upselling and cross-selling strategies tailored to each guest’s specific interests and needs.
Additionally, the Virtual Concierge gathers valuable data on guest behavior, offering deeper insights into their preferences and enabling hotels to better anticipate their expectations. This capability allows hotels to provide more personalized services, increase guest loyalty, and maximize overall satisfaction.
Intelligent Avatar: The Customer Service Revolution
Our Intelligent Avatar service, powered by generative AI, is designed to transform how companies interact with their customers and manage internal processes. This service leverages generative artificial intelligence to create realistic and highly functional avatars capable of answering questions, managing procedures, and providing real-time information suited to the specific business context.
Key Features
At Bravent, we take pride in being leaders in the development and implementation of generative AI solutions that revolutionize interactions between companies and their customers. If you’re interested in learning more about our Intelligent Avatar service, please contact us, and we will be happy to assist you.
Realistic Real-Time Interaction
Avatars can engage in natural and fluid conversations with users, delivering immediate and accurate responses.
Multilingual Communication and Inclusivity
Avatars can communicate in multiple languages, breaking down language barriers and enhancing accessibility.
Personalization and Adaptability
Avatars can provide 100% personalized content tailored to the unique needs and context of each company.
Enhanced Efficiency and Productivity
They optimize internal processes, improving operational efficiency.
Compliance and Security
Developed with ethical AI practices to ensure data privacy and security.
Use Cases / Applications
- Customer Service: Avatars can respond to frequently asked questions, provide product and service information, and handle customer requests.
- Technical Support: They assist with problem resolution and offer real-time support.
- Human Resources Management: Avatars help access corporate information and automate processes such as interview scheduling, leave management, and employee onboarding.
- Marketing and Sales: They provide personalized product and service recommendations.
Key Benefits
- Improved User Experience: Avatars facilitate more natural and personalized interactions, increasing customer satisfaction.
- Operational Efficiency: They reduce response times and automate repetitive tasks.
- Accessibility: Multilingual capabilities and adaptability to different communication styles enhance inclusivity and reach.
- Security and Compliance: Our service ensures privacy and adherence to data security regulations.
