Intelligent Avatar
Intelligent Avatar with Generative AI
Revolutionize the customer experience and optimize your processes.
In a world where immediacy and personalization are key, Intelligent Avatars with Generative AI transform interactions with customers and employees, providing real-time responses, automating processes and adapting to the context of each business.
Our solution combines advanced artificial intelligence, natural language processing and personalization to deliver realistic digital avatars that can communicate seamlessly and naturally. From customer service to internal process automation, these avatars improve operational efficiency and user experience, ensuring interactions that are accurate, accessible and aligned with your company’s identity.
How can an Intelligent Avatar help you?
- Answers real-time queries with accurate, contextualized information.
- Automates repetitive tasks, optimizing team productivity.
- Personalizes the experience according to the tone, style and needs of each user.
- Breaks down language barriers with communication in multiple languages.
- Ensures security and compliance with data protection regulations.
Use cases
Customer Support
Answers frequently asked questions 24/7.
Informs about products and services at RT.
Manages requests and inquiries.
Technical Support
Diagnose and resolve incidents in real time.
Reduces technical assistance waiting times.
Provides step-by-step instructions
Human resources management
Facilitates access to corporate information.
Automates interviews, selection processes or training.
Manages leaves of absence, vacations and employee questions.
Marketing and sales
Provides personalized recommendations.
Assists in buying and lead generation.
Improve conversion with natural interactions.
Avatar types
Basic Avatar
- Intelligent conversation for companies that want to take their first steps in AI.
- Ideal for making an impact with a fast and effective solution.
Development time: 1 week
Expert Avatar
- Responds with information based on internal company data.
- Advanced personalization for process automation.
- Appearance and voice cloning through video and audio training.
Development time: 2 weeks
Custom Avatar
- Fully customized Avatar for a 100% tailored experience.
- Automation of processes such as customer service, appointment management and internal procedures.
- Developed under strict security and privacy standards.
Development time: 1 month (depending on client’s specific requirements).
Service benefits
Improved user experience
More natural and personalized interactions that increase customer satisfaction.
Operational efficiency
Automated tasks and reduced response times.
Accessibility
Communication in multiple languages and adaptation to different communication styles.
Security and compliance
Guaranteed privacy and compliance with data security regulations.
Case Study: W2M
World2Meet (W2M), part of the Iberostar Group, has relied on our technology to develop the first generative AI avatar in the tourism sector. Presented at FITUR 2025, this innovative virtual assistant offers real-time information, answers queries about destinations and services, and personalizes customer service in a natural and efficient way.
Discover how W2M is transforming the traveler experience with generative AI.
Watch the video and get all the details.
Discover how an Intelligent Avatar can transform your business. Request a demo today.
