Generative AI in the Enterprise: How to Choose the Approach That Will Transform Your Business

Generative artificial intelligence has moved beyond being a futuristic promise to become a strategic tool that is redefining how companies operate.

At Bravent, we believe the real value of AI is not just in the technology itself, but in how it is applied to empower people, transform processes, and create real competitive advantages.

Which AI Approach Is Right for Your Business?

Generative AI is not a one-size-fits-all solution. There are multiple paths to adopting it, each addressing different needs:

  • AI Assistants: Ideal for boosting individual productivity. Integrated into tools like Outlook or Teams, they help employees work faster and smarter.
  • AI Agents: Automate entire business processes, from ticket management to financial forecasting.
  • Extensible AI: Allows adapting pre-built solutions like Microsoft Copilot to your own workflows and systems.
  • Custom AI: Built from scratch to tackle specific challenges, deliver unique experiences, and scale innovation.

Real Success Cases at Bravent: Practical Applications of Generative AI

  1. Conversational Assistant on WhatsApp

    In collaboration with CATAI (Ávoris), we developed CAT-AI WhatsApp, a virtual assistant integrated with Amadeus that provides personalized recommendations throughout the customer journey—itineraries, restaurants, or activities. This solution delivers real-time support on the client’s own mobile device, improving both experience and loyalty.

  2. Hyperrealistic Avatar with Generative AI (v2.0)

    Working with World2Meet, part of the Iberostar Group, we created a 3D hyperrealistic avatar capable of interacting naturally and in multiple languages with users. Presented at FITUR 2025 on a Holobox screen, it offered personalized recommendations and generated significant engagement with visitors.

  3. Intelligent Customer Service Chatbot

    For Iberdrola Middle East, we built a generative AI chatbot based on GPT and Azure Cognitive Search, capable of analyzing large volumes of information and providing accurate responses and recommendations. This improved customer service efficiency and optimized data usage.

  4. Natural Language Queries on Databases

    For John Deere, we implemented a solution that translates natural language questions into SQL queries, facilitating access to the traceability system (Teseo). Users can retrieve information without technical knowledge, increasing autonomy and accelerating decision-making.

  5. Multi-Sector Generative AI Projects

    Bravent has led innovative use cases such as:

    • Automatic analysis of industrial plans to extract technical data in seconds, awarded at the Indesia hackathon.
    • Management of mortgage documentation, extracting key information quickly and securely.
    • Analysis of tenders, automating the identification of requirements and opportunities without manual review.
  6. SmartDoc: Intelligent Enterprise Document Management

    With SmartDoc, our packaged generative AI solution, we help companies process, classify, and search complex documentation in seconds. This tool enables:

    • Automatic extraction of key information from contracts, tenders, or technical documents.
    • Natural language search across large volumes of documents.
    • Reduced time spent on manual review and minimized errors.

SmartDoc is transforming how clients manage critical information, improving operational efficiency and accelerating decision-making.

Trends Driving the Pace

According to the 2025 Labor Trends Index:

  • 82% of business leaders plan to use AI agents to expand their teams’ capabilities.
  • 50% prioritize personalization as key to improving efficiency and customer experience.

These figures highlight a reality: AI is no longer optional—it’s a competitive imperative.

How to Apply Generative AI in Your Business

At Bravent, we help organizations advance their AI strategy with a clear and secure approach:

  1. Start quickly with AI assistants
    Tools like Microsoft 365 Copilot help teams save time, make better decisions, and focus on strategic tasks.
  2. Automate processes with AI agents
    From simple tasks to complex workflows, agents can work autonomously or collaboratively to improve operational efficiency.
  3. Adapt solutions with extensible AI
    Platforms like Copilot Studio allow you to customize experiences, integrate systems, and add your own data without starting from scratch.
  4. Differentiate with custom AI
    When challenges are unique, custom AI allows you to create tailor-made solutions with full control over models, data, and business logic.

Security as the Foundation of Transformation

Adopting AI must be accompanied by a solid security and responsibility strategy. At Bravent, we work with clients to ensure every layer of their AI stack is protected, compliant, and trustworthy.

Conclusion: Design Your Generative AI Strategy with Bravent

Generative AI transformation is not a destination—it’s a journey.
At Bravent, we guide you every step of the way, from initial exploration to the development of advanced solutions. Whether you seek efficiency, innovation, or differentiation, there’s a generative AI approach that fits your business.

María Soto Castro

María Soto Castro

Head of Innovation - Bravent

Are you ready to take the next step?

📧 Contact us at info@bravent.net and discover how we can help you turn AI into real impact.

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