AI Knowledge Mining

Transforming Document Management with Artificial Intelligence

In today’s work environment, the efficient management of large volumes of documents is a constant challenge. AI Knowledge Mining is positioned as the perfect solution, using cutting-edge artificial intelligence technologies to extract and transform unstructured data into actionable and valuable information. Thanks to its ability to analyze and extract relevant content from diverse document sources, AI Knowledge Mining improves operational efficiency and enhances decision making.

What is AI Knowledge Mining?

AI Knowledge Mining is an advanced process that employs technologies such as machine learning, natural language processing (NLP) and optical character recognition (OCR) to extract, classify and analyze meaningful information from unstructured documents such as reports, emails, contracts and other text.

Discover in this video how AI Knowledge Mining works and transforms document management in your organization.

 

  • Accelerates processes: Reduces time in document management and analysis.
  • Optimizes costs: Reduces manual effort and improves efficiency.
  • Strategic decisions: Turns data into valuable insights.
  • Compliance and security: Guarantees control and traceability in document management.

Key functions

Information extraction
AI can extract specific data points such as names, dates, addresses, etc. from complex unstructured documents.

Classification
AI can classify documents based on their content, subject matter or structure.

Feeling analysis
AI can analyze the sentiment or emotional tone of a document.

Summarize
AI can provide a concise summary of a long document.

Semantic understanding
AI can understand the context and meaning of words and phrases, improving the accuracy of information extraction.

AI Knowledge Mining use cases

Improving employee experience

Onboarding and training: Automate the extraction and organization of training materials, policies and procedures to streamline the onboarding process for new employees. Customized content recommendations based on role and department can significantly improve learning efficiency.

Internal knowledge sharing: Enable employees to easily find and access internal knowledge bases, frequently asked questions and previously solved problems, reducing time spent searching for information and increasing productivity.

Improved customer service

Instant information retrieval: Use AI to provide customer service representatives with instant access to relevant documents, such as product manuals, terms of service or past customer interactions, ensuring they can respond to inquiries quickly and accurately.

Automated response suggestions: Integrate document mining with customer service platforms to suggest answers to customer queries based on similar past interactions, improving response time and consistency.

Improved service management

Contract and agreement management: Automatically sort and extract key terms and conditions from service agreements and contracts, making it easier to manage renewals, compliance and negotiations.

Incident response and resolution: Quickly access relevant troubleshooting guides, past incident reports and solution databases to resolve service issues faster and more efficiently.

Strategic decisions

Market research and analysis: Gather and synthesize information from various documents, such as market research reports, competitor analysis and industry news, to support strategic decision making.

Risk assessment and management: Analyze documents related to regulatory changes, compliance requirements and industry standards to proactively manage risks and adapt business strategies accordingly.

Advanced AI Knowledge Mining Skills: Personalization and end-to-end connectivity

Automatic web content extraction
Ability to perform automatic web scraping to extract relevant information from URLs detected in documents.

Advanced image analysis
Incorporation of AI Vision that allows the analysis of both stand-alone images and those embedded in PDF documents.

Integration with multimedia content
Extends functionality to include integration and analysis of video content, improving data comprehension and reach.

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Ad hoc features and integration with custom Machine Learning models.
Flexibility to add new features and functionalities tailored to user needs or project requirements.

Diversity in data sources
Supports multiple data sources, including URLs, images, SQL databases, Excel files and more, facilitating robust and versatile integration.

Customization and performance optimization
Complete flexibility to adjust parameters and co-drives, ensuring continuous optimization and high system performance.

Benefits of AI Knowledge Mining

Increased productivity

enables organizations to process and analyze documents at a speed and with an efficiency that traditional methods cannot match. This frees up valuable time for employees to focus on more strategic tasks.

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Increased accuracy in data extraction

Thanks to advanced technologies such as Natural Language Processing and Optical Character Recognition, our system minimizes human errors in data extraction from complex and diverse documents.

02

Instant access to key information

The integrated AI wizard allows users to quickly access needed information through natural language commands, simplifying the search and retrieval of critical data.

03

Improved compliance and security

The ability to identify confidential information and detect inappropriate content helps ensure that all documents are managed in accordance with current regulations, protecting sensitive information and reducing the risk of non-compliance.

04

Ready to transform your document management with AI Knowledge Mining?

If you would like to learn more about how our solution can optimize your company’s efficiency and improve decision making, don’t hesitate to contact us.

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